Our guests have high expectations of service, quality and comfort. Customer service is a top priority for MSC Cruises and depends on our Guest Service Agents.
The Guest Service Team takes pride in anticipating and satisfying our guests’ needs, providing professional, helpful, and courteous high quality service and assistance.
Our Guest Relation Managers listen to every comment, making all feedback an opportunity for the continuous improvement of product and service quality, the basis of MSC Cruises’ recognized excellence in the cruise industry.
If you want to apply for one of our different roles on board, but there is no vacancy suitable to your profile posted on our website, please contact us sending your resume and filling the below form.